Site connection
Browse 15 help articles about Site connection.
AccountNotFound Troubleshoot
AccountNotFound - This error arises when our security configurations (different for each website) are not present on the website. We reinstall the plugin as the plugin setup proces
AuthRequired Troubleshoot
AuthRequired: This error occurs when the website has HTTP authentication in place and the website can be accessed only when the username/password for that authentication is provide
CallbackRedirect Troubleshoot
CallbackRedirect: In case there is a temporary redirect on your site, you will need to update the site URL to reflect the full URL. Here is how to do so: 1. Log into your dashboard
DNSFailError
DNSFailError1. The site is currently facing DNS resolution issues. 2. Visit your site from a browser, to see if the site is accessible and working as expected. (You may need to try
How Can I Reconnect a Website with My Account?
Step 1 of 4Access Installed Plugins in WP-AdminLog in to your WordPress Dashboard (WP-Admin) and navigate to the 'Installed Plugins' section to view all active and inactive plugins
How Do I connect My Site from WP-Admin to My Account Dashboard?
Step 1 of 7Open Account Connection OptionsGo to WP Admin -> Plugin -> Click the Connect New Account link in the accounts section to add a new account to this site.Step 2 of 7Enter
How do I find my FTP Credentials?
The location of your FTP credentials varies depending on your web host. In most cases, you can find them in your cPanel or hosting dashboard. If you’re unable to locate them, simpl
How Do I Install the Plugin on a Password-Protected Website?
Step 1 of 7Navigate to Add SiteClick on the "Add Site" link in the top-right area of the Manage Sites page to begin adding a new website to your BlogVault accountStep 2 of 7Enter W
How Do I Reconnect the Plugin If It’s Disconnected?
If your site becomes disconnected from your BlogVault account, this is typically caused by many issues. Here are some of the possible reasons:The site is down or not functioning as
How to create FTP account in cPanel?
Step 1 of 3Access FTP Accounts in cPanelLog in to your cPanel dashboard and click on 'FTP Accounts' to begin creating a new FTP account.Note: If you don't have access to cPanel, co
How to Setup Manual Plugin Connection with the site?
Step 1 of 6Add your SiteClick on the "Add Site" link in the top-right corner of the Manage Sites page to start adding a new website to your account. You'll be redirected to the sit
OpenSSL::SSL::SSLError
OpenSSL::SSL::SSLErrorThe site is experiencing issues with its SSL certificate. There can be many reasons for the issues, however, most commonly it is because the certificate may h
PluginDeactivatedOrDelete Troubleshoot
PluginDeactivatedOrDelete - We are unable to connect to your site because the plugin is either deactivated or uninstalled from the site. 1. Log into your website’s wp-admin. Here,
Reverse DNS Verification of BlogVault IPs
What is Reverse DNS (rDNS)?Reverse DNS (rDNS) is the process of determining the domain name associated with a given IP address. It acts as a security layer by verifying the source
WordpressSiteCriticalError
WordpressSiteCriticalError1. The site is experiencing a critical error and is therefore unreachable at this moment. Please contact your hosting provider or web developer to trouble