Billing
Browse 13 help articles about Billing.
Fixed Billing Cycle FAQs
Applies only to WP Remote & Agency plansTo make billing simpler and more predictable for you, we’ve introduced a Fixed billing cycle system. This means that from the moment you pur
How Can I Cancel Automatic Renewal for My Subscription?
Step 1 of 6Open My Account Click the My Account option in the top-right navigation menu to access your account settings.Step 2 of 6Open Cancel AccountClick the Cancel Account optio
How do I add or remove a license in my existing subscription?
Step 1 of 5Open Billing and InvoicesClick the "Billing and Invoices" option from the account dropdown in the top-right corner to view your current subscription and billing details.
How Do I Cancel My Account at the End of My Subscription?
Step 1 of 6Open My Account Click the My Account option in the top-right navigation menu to access your account settings.Step 2 of 6Open Cancel AccountClick the Cancel Account optio
How Do I Change My Current Billing Address?
Step 1 of 3Open Billing and InvoicesClick on the "Billing and Invoices" link in the top navigation to access your billing settings and invoice history.Note: This section helps you
How Do I Change the Credit Card Linked to My Account?
Step 1 of 3Open Billing and InvoicesClick the 'Billing and Invoices' option in the top navigation to access your billing information and payment details.Note: This menu is located
How do I change what plan my website is using?
After you purchase a new license, it's not automatically applied to a website on your account, and you would need to apply it. This is done to give you flexibility to select which
How Do I Download My Invoices?
Step 1 of 2Open Billing and InvoicesClick on the "Billing and Invoices" link in the top-right menu to access all billing and all invoices for your account.Note: Use this section wh
How do I move a website to the free plan?
Step 1 of 3Select your WebsiteOpen the website you want to move to the free planStep 2 of 3Change the LicenseClick the 'Modify License' option in the Site Summary section to open t
How do I see my active Subscription details & available licenses?
Step 1 of 2Open Billing and InvoicesClick the 'Billing and Invoices' link in the top-right menu to view and manage your subscription details, payment methods, and invoice history.N
How Do I View My Current Subscription and Invoice?
Step 1 of 3Open Billing and InvoicesClick the "Billing and Invoices" link in the top-right menu to access your billing settings and payment information.Step 2 of 3View Purchased Pl
How to Manage & View Your Purchased Site Add-ons
Step 1 of 8Open the Menu on the DashboardClick on the menu button in the dashboard area to open the Billing page of your AccountStep 2 of 8Open Billing and InvoicesClick the 'Billi
I have a Legacy plan. How do I add new licenses to it?
Step 1: Open the Billings & Invoices page in your account. Here, you’ll see a clear overview of your current subscription. Your existing Legacy Plan will be marked with the “Legacy