Firewall
Browse 8 help articles about Firewall.
Firewall Blocks on a Staging Site Not Connected to the Firewall
Step 1 of 5Identify the CauseThis false positive usually occurs when a staging website is no longer connected to our systems, but its wp-config.php file still references the MalCar
How Can I Download The Firewall Logs?
Step 1 of 7Select Your WebsiteClick on your site name in the center of the dashboard to open the site management area.Note: This will take you to the overview page for that specifi
How Can I See Detailed Firewall Logs for My Site?
Step 1 of 5Open Site DashboardClick on your site name in the main sites list to open the management dashboard for that specific WordPress site.Note: This page provides detailed con
How Can I View the Login Logs for My Website?
Step 1 of 4Open Your Site DashboardClick on your site name in the Sites list to open its management dashboard.Note: Use this section whenever you need to access tools and settings
How Do I Enable the Firewall on My Site?
The firewall is enabled by default if it’s included in your subscription. You can also manually enable or disable the firewall for your site by following the steps below.Step 1 of
How Do I View the IP Addresses Blocked from Accessing My Website?
Step 1 of 6Open Your Site DashboardClick on your site name in the Sites list to open its management dashboard.Step 2 of 6Open Firewall SectionClick the arrow button under the Firew
How Do I Whitelist a IP on the Firewall?
You can whitelist an IP that has already been blocked by our firewall. If you want to whitelist an IP that isn’t currently blocked, or if you need to whitelist a range of IPs, we r
UserFirewallBlocked Troubleshoot
UserFirewallBlockedYour firewall appears to be blocking our requests. In this case, you need to ask your firewall provider to whitelist all our domain to allow our requests to your